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IT Help Desk Agent - Italian and English

ALDI SÜD is a leading international trading company with more than 5,000 locations in nine countries. The support for our more than 3,600 stores in Europe is based in two locations, Biatorbágy and Pécs. In this context, we are looking for new employees.

Your responsibilities

  • supporting our European stores as a Help Desk Agent in the international IT department of the ALDI SÜD Group 
  • first level support in computer technology (HW, SW, networks, POS systems)
  • processing requests by phone, issuing passports, and documenting support activity
  • analysis, solution, or transfer of software and hardware errors in the IT system of branch offices
  • keeping in contact with the solution groups of the second and third level 
  • providing support to remote installations, backups, and technical tasks
  • testing new hardware and software

Your profile

  • excellent Italian and English language skills
  • can work in a multi-shift operation (morning and afternoon) as well as on weekends and public holidays
  • have at least completed secondary education, IT-specialization is advantageous
  • know the software and hardware at an appropriate level
  • provide a quick insight and openness into new IT solutions
  • communicate comprehensively
  • are independent and responsible for their work
  • have team spirit 

What we offer

  • possibility to improve yourself in a constantly growing organization
  • an above-average salary
  • intensive individual and practical training
  • varied and interesting tasks
  • pleasant working environments
  • a secure, long-term employment opportunity

Place of work


Start of work

As soon as possible

Online Application

Please use our online application and attach your resume.

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