Endpoint Protection Specialist
My responsibilities:
- Support the service responsible for the endpoint protection infrastructure.
- Provide operational assistance to ensure that endpoint protections are working as expected in order to prevent cyberattacks targeting company endpoints.
- Assist with the change and problem management processes that are relevant to the endpoint protection service.
- Troubleshoot potential issues that may arise during daily operations and support the incident management process until full resolution of the issue(s) at hand.
- Monitor the endpoint agent fleet to detect non- or partially responsive endpoint agents and ensure completeness of protective and detective capabilities.
- Aid the complete lifecycle of endpoint agents form planning, initial deployment to full retirement.
- Support expert teams who depend on the endpoint defence infrastructure with technical support and expert inputs .
- Generate comprehensive reports on broad status of the state-of-affairs regarding endpoint protection.
- Participate in the development and enhancement of endpoint protection capabilities, processes and procedures and assist in the testing and implementation of new initiatives.
- Engage in continuous improvement drives to enhance the overall security posture of the organization.
- Collaborate with other operational security stakeholders such as the SOC, CSIRT and VM and also other dedicated cybersecurity teams.
The knowledge I own:
- Proven experience with various endpoint security solutions (AV/AM, EPP, EDR, etc), preferably within the Trend Micro ecosystem.
- Strong understanding of endpoint operating systems, namely Windows 10/11, Windows Server, various Linux distributions and Mac OS.
- Knowledge of scripting languages, especially PowerShell would constitute an advantage.
- Understanding of and experience with virtualisation and cloud technologies, especially Citrix and Azure.
- Mastery of SQL queries and databases.
- Expertise regarding network protocols, security architectures and methods to safeguard networks.
- Autonomy, independence and problem-solving skills to troubleshoot complex and multi-faceted issues with various stakeholders.
- Competencies in creating and maintaining detailed documentations (KBs, SOPs, Changes, etc).
- Ability to convey mission critical messages and convince non-technical stakeholders when it comes to the introduction of endpoint specific security controls.
The offer that would convince me:
- Possibility to improve yourself in a constantly growing organization
- Secure, long-term job opportunity at a stable company
- An above average salary
- Intensive, individual, and practical training
- Varied and interesting responsibilities
- Modern and comfortable working environment (adjustable desk and chair, sports facilities)
- Home office possibility
Location:
Hybrid
Start date:
Immediately
Online application:
Please use our online application and attach your resume.