Release Process Integration Specialist

Your responsibilities:

Provide end-to-end process and data ownership for the release workflow in the ServiceNow ecosystem, focusing on the DPR module
Ensure that release process steps, statuses, identifiers, and transitions are correctly represented and governed in the DPR context
Validate data flows and data consistency between release planning sources and ServiceNow DPR reporting (IDs/statuses/events)
Maintain and improve release steering dashboards/reports so stakeholders receive accurate, timely, and decision-ready information
Own and coordinate updates to process rules/workflows to close gaps (e.g., missing fields, inconsistent statuses, unclear handover definitions)

Must-haves:

Experience in Release/Change process modeling within ServiceNow (process statuses, data fields, handovers)
Strong understanding of data flows & data consistency (release status/IDs/events → DPR/reporting)
Ability to validate and keep reporting dashboards/views accurate and current
Ownership of process rules/workflows in the DPR context (governance-compliant)
Strong collaboration with Release Manager / Cutover Leads on required data and handover points
Tools: ServiceNow ITSM&DPR/JIRA/Confluence/MS Project

Nice-to-haves:

Knowledge of automation to support process workflows (status/reporting workflows in ServiceNow/JIRA/Confluence)
Experience/interest in GenAI-assisted standardization for status/process documentation under compliance

In our international team you can work with our colleagues from all over the world
We develop our own product and focus on high-quality, stable solutions
We are committed to build up teams where trust and honest communication are essentials to our daily work
Regular salary increase, we follow the inflation and reward loyalty
Continuous learning opportunities though our own e-learning platform and internal teams
Flexible working hours with home office possibility

Please use our online application and attach your English resume.