Microsoft 365 - Messaging Support Engineer
- PLACE OF WORK
- 4024 Debrecen, Barna utca 23
- AREA OF EMPLOYMENT
- IT
- START OF WORK
- as soon as possible
- EXTENT OF EMPLOYMENT
- Full-time
My responsibilities:
- Provide third-level operational support for Exchange Online and hybrid Exchange environments for Aldi Süd Group countries globally
- Analysis, classification and resolution of system failures
- Handling incidents, requests, changes and problems, and provide support during major incidents
- Troubleshoot and resolve complex mail flow, performance, and availability issues
- Support and maintain related messaging infrastructure: email encryption, archiving solutions, SMTP relays
- Participate in the design and implementation of improvements and migrations (e.g., mail flow to cloud, archiving transitions)
- Collaborate with architecture, security, and other infrastructure teams on cross-platform initiatives and liase with 3rd party vendors
- Document configurations, procedures, and troubleshooting steps; contribute to knowledge base
The knowledge I own:
- Strong hands-on experience with Exchange Online (M365) and on-premises Exchange Server
- Experience with other relevant products can be an advantage (Teams, Sharepoint, Active Directory, Azure, AWS, PKI and other M365 Apps)
- Setup and maintenance experience with mail flow, SMTP, TLS, transport rules, connectors, email encryption, and RBAC.
- Experience with PowerShell scripting for Exchange and M365 automation.
- Experience with mail gateways (email security and S/MIME encryption) is an advantage.
- Understanding of email authentication standards (SPF, DKIM, DMARC).
- Experience with Microsoft Purview, Defender, DLP, eDiscovery, and retention policies.
- Familiarity with archiving platforms is an advantage
- Relevant ITIL or Microsoft certifications are an advantage.
- Strong English skills, German knowledge is an advantage
In the daily business:
- I am well-organized, have strong communication skills, and a customer-oriented attitude
- Can work in a multi-shift operation, as well as on weekends and public holidays
- I am an excellent team player
The offer that would convince me:
- Possibility to improve yourself in a constantly growing organization
- An above-average salary
- Intensive individual and practical training
- Varied and interesting tasks
- Pleasant working environments
- Possibility to work from home
- A secure, long-term employment opportunity
Location:
Hybrid
Start date:
Immediately
Online application:
Please use our online application and attach your English resume.